Frequently Asked Questions
General
Durrington Ridge is located in the StoneOak submarket of San Antonio, TX 78258. Durrington Ridge is at 21915 North US Highway 281 within walking distance of HEB, Largest VIA Bus Station, and Stone Ridge Market that includes retail and fine dining.
Durrington Ridge Apartments is located in the North East Independent School District (NEISD) in the Stone Oak area of North San Antonio. The primary public schools assigned to this attendance zone are Canyon Ridge Elementary School, Tejeda Middle School, and Ronald Reagan High School, which serve most residents in the surrounding neighborhood depending on exact unit location and zoning boundaries.
Durrington Ridge leasing office is open Monday through Friday from 10:00 a.m. to 6:00 p.m., Saturday from 10:00 a.m. to 5:00 p.m., and closed on Sunday. Hours may vary on holidays—please call (210) 757-3900 to confirm.
You can reach Durrington Ridge leasing office by phone at (210) 757-3900, by email through the contact form on Durringtonridge.com/contactus, or in person at 21915 North US HWY 281 San Antonio, TX 78258. Walk-ins are welcome during business hours.
What makes Durrington Ridge stand out in the San Antonio market is that it blends a newer luxury-community feel with a really strong Stone Oak location and lifestyle focus — without feeling disconnected from the city. Residents get quick access from 281 to Loop 1604, downtown connections, major employers, shopping, and dining while still being in one of San Antonio’s more established upscale suburban areas. Our Community features modern construction and upscale interiors — high ceilings, granite countertops, stainless steel appliances, garden tubs, and larger floorplans give it a more elevated feel compared to many Stone Oak properties. Durrington Ridge features an luxury pool retreat, a 24 hour modern training facility, and a sophicated social lounge where resident have around the clock convenience.
Yes. Durrington is a 100% smoke-free community. Smoking, including e-cigarettes and vaping, is prohibited inside all apartment homes, in common areas, and anywhere on the property.
Amenities
The fitness center nd Clubhouse at Durrington Ridge is open 24 hours a day, 7 days a week with controlled resident access. The pool operates on posted hours 10:00 a.m. to 10:00 p.m. and the bark park is open from 8am - 10pm.
Yes. All apartments at Durrington Ridge include full-size washer and dryers in each apartment.
Apartments at Durrington RidgeThe apartment interiors at Durrington Ridge are designed to combine modern style with everyday comfort. Each home features open-concept layouts with gourmet kitchens, stainless steel appliances, granite countertops, pendant lighting, and sleek vinyl plank flooring that create a polished, upscale feel. Spacious walk-in closets, in-unit washers and dryers, garden tubs, framed vanity mirrors, and private patios or balconies add convenience and luxury to daily living, while soaring 9- to 11-foot ceilings and large windows make every apartment feel bright, open, and inviting. feature open-concept layouts, granite countertops, stainless-steel appliances, modern hardwood-style flooring, soaking tubs in select homes, private patios or balconies, large walk-in closets, and central air/heat with digital thermostats. Townhome units add attached garages and additional storage.
The resort-style pool at Durrington Ridge offers the perfect place to relax and enjoy the Stone Oak lifestyle. Residents can lounge beside the sparkling pool, enjoy the beautifully designed outdoor seating areas and grills, and unwind in a peaceful, vacation-inspired atmosphere just steps from home. Whether you’re spending a sunny afternoon poolside or gathering with friends outdoors, Durrington Ridge provides a refreshing community space designed for comfort, relaxation, and everyday luxury The pools operate seasonally and are open during posted hours for residents and their accompanied guests.
Yes. Durrington Ridge has a 24/7 clubhousethat include resident coworking lounges with complimentary Wi-Fi, comfortable seating, and printing—ideal for remote workers and hybrid professionals.
Yes. Complimentary high-speed Wi-Fi is available throughout the clubhouses, pool areas, and resident lounges. Residents also enjoy bulk internet service in their apartment homes, meaning internet is already connected and active at move-in with no setup required.
Floor Plans & Pricing
Durrington Ridge offers spacious one-, two-, and three-bedroom apartment homes across one contemporary mid-rise building and eleven garden-style buildings, blending modern luxury living with the charm and comfort of a peaceful Hill Country community.
At Durrington Ridge, pricing varies by apartment home, lease term, location, view, and current availability. To view current pricing and availability, visit www.durringtonridge.com, use the Contact Us feature on our website at durringtonridge.com/contactus, or call our leasing office at (210) 757-3900.
Yes. Durrington Ridge offers furnished apartment options through our partnership with CORT Furniture Rental. Residents may choose from a variety of furnishing packages directly from our website designed to fit different lifestyles and needs, providing a convenient and flexible move-in experience
Safety & Accessibility
Yes. Durrington Ridge feature controlled-access gates at vehicle entries and key-fob access at pedestrian entry points. Common areas, parking garages, and the fitness center all require resident credentials, providing 24/7 controlled access.
Yes. Durrington Ridge complies with the Fair Housing Act, ADA, and Texas accessibility code. Accessible features include first-floor units in garden style building and elevator access for the mid-rise building , accessible parking spaces, accessible routes through common areas, accessible pool entry, and ADA-compliant clubhouse facilities. Reasonable-accommodation and Reasonable-modifications requests can be submitted to the leasing office.
Special Programs
Yes. Durrington Ridge offers special pricing for essential professionals including healthcare workers, nurses, doctors, medical residents, teachers, first responders, military personnel, and veterans. Discounts and waived fees vary by season—contact the leasing office at (210)757-3900 for current programs.
Resident Resources
Residents can submit a work order through the resident portal, by calling the office at 210-757-3900, or by visiting the office during business hours. Durrington Ridge also provides 24/7 emergency maintenance—simply call the office and follow the prompts for immediate assistance.
Yes. The Elle Collection resident portal at Durringtonridge.com and click the resident login button. The portal lets residents pay rent, submit maintenance requests, sign renewals electronically, register guests, reserve amenity spaces, and access community announcements—all 24/7 from desktop or mobile.
Yes. Residents at Durrington Ridge are automatically enrolled into the Bilt rewards and perk program. With Bilt Rewards, residents can earn points simply by paying rent with no transaction fees, and those points can be redeemed for travel, fitness classes, dining, shopping, future rent payments, or even a future home down payment. The program also offers additional benefits such as travel transfers, rewards on everyday spending, monthly “Rent Day” bonus offers, credit reporting for on-time rent payments, and other exclusive lifestyle perks depending on membership level and community participation.
Fees & Payments
Durrington Ridge offers two security deposit options a standard refundable security deposit and/or a monthly security deposit which vary depending on screening results.
Rent at Durrington Ridge is due on the 1st of each month and considered late after the 3rd. Late fees apply after the grace period. Residents can pay online through Bilt.com
Residents at Durrington Ridge can conveniently pay rent through Bilt.com. We also offer Flex Pay, which allows residents to split rent into two scheduled payments, and all Flex payments are also made online for added convenience. For the fastest, most secure, and most reliable processing, we encourage all residents to submit payments electronically.
Residents at Durrington Ridge are responsible for all utilities: electricity is set up with CPS Energy and payment is made to CPS. Internet, and cable are included in a bulk package through AT&T and paid to the property. Water, sewer, and trash are typically billed through a utility allocation system by the property each month where payment will be made to the property.
Residents at Durrington Ridge must establish electric service in their own name before move-in. The local electrical provider is CPS energy and you can set up your account by calling their customer service number at 210-353-4357. Please bring proof of activated service on move-in day.
Neighborhood
Durrington Ridge is located in the desirable Stone Oak area of North San Antonio, known for its upscale atmosphere, beautiful Hill Country surroundings, and convenient access to Highway 281 and Loop 1604. Residents enjoy being close to top dining, shopping, entertainment, major employers, and everyday conveniences, making Stone Oak one of the most connected and sought-after neighborhoods in the city.
Durrington Ridge is located in the desirable Stone Oak area of North San Antonio, known for its upscale atmosphere, Hill Country scenery, and convenient access to Highway 281 and Loop 1604. Residents are close to popular shopping and dining destinations like Village at Stone Oak and Stone Oak Marketplace, as well as outdoor spaces such as Hardberger Park, Eisenhower Park, and the Salado Creek Greenway, plus nearby recreation at Canyon Springs Golf Club. The location also offers easy access to major attractions across the city—about 15–20 minutes to Six Flags Fiesta Texas, 20–25 minutes to downtown San Antonio, and 25–30 minutes to SeaWorld San Antonio—making it a well-connected spot that blends neighborhood comfort with citywide convenience.
Residents at Durrington Ridge in Stone Oak are close to several major hospitals along the Highway 281 corridor. Methodist Hospital Stone Oak is about 5 minutes away and offers full-service emergency and specialty care. South Texas Spine and Surgical Hospital is also roughly 5–6 minutes away, focusing on surgical and orthopedic services. North Central Baptist Hospital is about 10–12 minutes away and provides comprehensive emergency, women’s, and pediatric care.
Parking & Transportation
Yes. Durrington Ridge offers onsite parking including carports,detached garages, daily carport rentals and guest parking. Parking assignments and any monthly fees are confirmed at lease signing.
Vehicles parked in another resident's assigned spot at Durrington Ridge may be towed at the owner's expense. Visitors must use the parking management system to register the vehicle while parked onsite.
Durrington Ridge offers convenient access to public transportation in the Stone Oak area, making commuting around San Antonio even easier. The community is located just minutes from VIA Stone Oak Park & Ride, where residents can connect to multiple VIA Metropolitan Transit routes for travel throughout the city. With quick access to Highway 281 and Loop 1604, Durrington Ridge combines the convenience of nearby public transit with one of the most connected locations in North San Antonio.
Pets
Yes. Durrington Ridge allows cats and dogs with no breed restrictions or weight limits. Durrington Ridge allows up to to pets per apartment.
Durrington Ridge charges a non-refundable pet fee of $400 per pet (one-time per pet) plus monthly pet rent of $25 per pet. Two pets max per apartment. Service animals and emotional support animals are exempt from all pet fees per the Fair Housing Act.
Yes. Durrington Ridge requires all residents with pets, service animals, or emotional support animals to complete a Pet Screening profile prior to move-in. Service animals and ESAs are screened at no charge to confirm documentation.
Yes. Service animals and emotional support animals (ESAs) are always welcome at Durrington Ridge at no additional fee, deposit, or pet rent—as required by the Fair Housing Act and the Americans with Disabilities Act. Documentation is required for ESAs.
Move-In & Move-Out
On move-in day at Durrington Ridge, please bring: (1) a valid government-issued photo ID; (2) proof of renter's insurance with the property listed as an interested party; (3) confirmation of electric service in your name (CPS Energy is the local provider); and (4) payment of any remaining move-in funds.
Residents at Durrington Ridge must provide a 60-day written notice before move-out, even if the lease is set to expire. On move-out day, the apartment must be empty, professionally cleaned, and all keys/fobs/remotes returned. A final inspection determines any deductions from the security deposit; the refundable portion is mailed within 30 days as required by Texas law.
Early lease termination at Durrington Ridge requires a 60-day written notice plus an early-termination fee equal to two months' base rent. Residents who break a lease without following the proper procedure may also be charged for damages, unpaid rent, and any reletting costs.
Lease renewals at Durrington Ridge are typically offered 60 to 90 days before lease expiration. You'll receive a renewal letter by email outlining the new rate and term options. To renew, reply to the renewal email, call the leasing office at (210) 757-3900 , or stop by in person. Renewal documents are signed electronically through the resident portal.
Subletting is not permitted at Durrington Ridge. Lease transfers are allowed in most cases with management approval and a transfer fee. Submit transfer requests to the leasing office in writing at least 30 days in advance.
Yes. Durrington Ridge requires renter's insurance with a minimum of $100,000 in personal liability coverage. You may purchase a policy through any licensed provider, or enroll through our partner program Get Covered at insurance.rpmliving.com—rates typically start around $11-$15 per month.
Leasing & Application
You can schedule a tour at Durrington Ridge three ways: book online at durringtonridge.com by selecting schedule a tour, call us at (210) 757-3900, or visit us at 21915 North US Highway 281 San Antonio Tx 78258 during office hours. We offer in-person, virtual self-guided, and live video tours. Walk-ins are always welcome.
To apply for an apartment at Durrington Ridge, you'll need: (1) a valid government-issued photo ID; (2) proof of income—pay stubs, offer letter, or tax returns; (3) a completed rental application; and (4) payment of the application and administrative fees. International students and applicants without U.S. credit history may be asked for additional documentation.
Applicants at Durrington Ridge must have a gross monthly income of at least three (3) times the monthly rent. Credit is reviewed holistically—we evaluate the full credit profile, rental history, and any prior evictions rather than relying solely on a score. Applicants with limited credit history may qualify with a co-signer or additional deposit.
Yes. Durrington Ridge accepts one guarantor (co-signer) per apartment when an applicant does not meet the income requirement on their own. The guarantor must have a gross monthly income of at least five (5) times the rent and pass the standard background and credit screening.
You can apply for an apartment online at durringtonridge.com by conveniently selecting apply now button on the home page of the website.
The screening results at Durrington Ridge is typically completed within 1–2 business days, while full application approval generally takes approximately 3–5 business days depending on screening results, documentation, and application completeness.
Yes. Durrington Ridge conducts standard credit, criminal background, eviction history, and rental history checks on all adult applicants (18+). All screenings are conducted in compliance with the Fair Housing Act and Texas law.
Yes. Durrington Ridge offers leases terms starting at 6 months as a new rsident or 3 months as a renewing resident.
Durrington Ridge offers flexible lease terms ranging from 6 to 14 months. Pricing varies by length—12-month leases typically offer the best monthly rate, while shorter terms carry a premium. Renewals are available 60 to 90 days before lease end.
Month-to-month leases may be available at Durrington Ridge after the initial fixed-term lease has been completed. Month-to-month carries a market-rate premium above the standard 12-month rent. Contact the leasing office at (210) 757-3900 to confirm current month-to-month rates and availability.
Yes. Durrington Ridge requires an application fee of $75/adult plus a separate administrative fee charged at lease signing. Both fees are non-refundable. Current fee amounts are listed in the Community Fee Guide—contact the leasing office for the latest figures.
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